Effective Date: 02 May 2023
Introduction
SimpleCBD.uk (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect and process the following types of personal data when you use our website or services
- Personal Information: This may include your name, email address, postal address, and telephone number, which you provide voluntarily when you contact us, subscribe to our newsletter, or place an order.
- Payment Information: If you make a purchase, we may collect payment details such as credit card information or other payment methods. Please note that we do not store payment information; it is securely processed by our third-party payment processors.
- Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, and device information.
- Cookies: We use cookies and similar tracking technologies to collect data about your interactions with our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We process your personal data for the following purposes
- To provide you with our products and services.
- To process and fulfill your orders, including order confirmation, shipping, and customer support.
- To send you marketing communications, newsletters, and promotional offers when you have provided your consent. You can opt-out at any time.
- To improve and customize our website and services, including analyzing user behavior and preferences.
- To comply with legal obligations and protect our rights and interests.
Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances
- With trusted service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT service providers.
- When required by law or in response to a legal request, including government authorities.
- In connection with the sale, merger, or transfer of our business or assets.
- With your consent, for any other purpose disclosed at the time of data collection.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Under GDPR, you have the following rights regarding your personal data
- The right to access, correct, or delete your personal information.
- The right to object to the processing of your data.
- The right to data portability.
- The right to withdraw consent (if processing is based on consent).
- The right to lodge a complaint with a supervisory authority.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at [email protected]
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any updates will be posted on our website with a revised effective date.